Thanks for shopping at KaTanikids.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 21 calendar days to return an item from the date of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you receive it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

After we receive your item, our team will inspect it and notify you on the status of your refund.

If your return is approved. We will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issue’r policies.

If the product is damaged in any way, or you have initiated the return after 21 calendar days of your purchase, you will not be eligible for a refund.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact us

If anything is unclear or you have more questions feel free to contact our customer support team at : info@katanikids.com.